Adobe Acrobat Pro 9 - Unable to open Preferences in Edit

[SSylkatis]

I am trying to make the default Zoom when I open a document 100%, right not it is 200%. To do this I know I need to go to Edt > Preferences. 

However, when I click Preferences, I get the following error: "Failed to load an application resource (internal error)"

I have tried everything.  I uninstalled and reinstalled.  I made sure it was updated via Help> Check for Updates. 

Nothing seems to work.  Thanks for the assistance.

[Dave__M]

Acrobat 9 is quite out-of-date.  It is likely not compatible with any modern-day operating system.  Misbehaving may be a side-effect of this.  On what machine/OS are you running Acrobat 9?

My best,

Dave

[SSylkatis]

I am running Windown 8.1.  I have it one a different machine, same OS, but no issues opening preferences. 

[try67]

Try running it in Compatibility Mode with an earlier OS, like Windows 7. Beyond that there's not much you can do.

[SSylkatis]

I am running it as Windows 7 compatablity and as Administrator and still have the same issue.