Copy link to clipboard
Copied
I am trying to make the default Zoom when I open a document 100%, right not it is 200%. To do this I know I need to go to Edt > Preferences.
However, when I click Preferences, I get the following error: "Failed to load an application resource (internal error)"
I have tried everything. I uninstalled and reinstalled. I made sure it was updated via Help> Check for Updates.
Nothing seems to work. Thanks for the assistance.
Copy link to clipboard
Copied
Acrobat 9 is quite out-of-date. It is likely not compatible with any modern-day operating system. Misbehaving may be a side-effect of this. On what machine/OS are you running Acrobat 9?
My best,
Dave
Copy link to clipboard
Copied
I am running Windown 8.1. I have it one a different machine, same OS, but no issues opening preferences.
Copy link to clipboard
Copied
Try running it in Compatibility Mode with an earlier OS, like Windows 7. Beyond that there's not much you can do.
Copy link to clipboard
Copied
I am running it as Windows 7 compatablity and as Administrator and still have the same issue.