I am trying to make the default Zoom when I open a document 100%, right not it is 200%. To do this I know I need to go to Edt > Preferences.
However, when I click Preferences, I get the following error: "Failed to load an application resource (internal error)"
I have tried everything. I uninstalled and reinstalled. I made sure it was updated via Help> Check for Updates.
Nothing seems to work. Thanks for the assistance.
Acrobat 9 is quite out-of-date. It is likely not compatible with any modern-day operating system. Misbehaving may be a side-effect of this. On what machine/OS are you running Acrobat 9?
I am running Windown 8.1. I have it one a different machine, same OS, but no issues opening preferences.
Try running it in Compatibility Mode with an earlier OS, like Windows 7. Beyond that there's not much you can do.
I am running it as Windows 7 compatablity and as Administrator and still have the same issue.