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Adobe Acrobat pro App beschädigt deinen Computer!

New Here ,
Apr 08, 2021 Apr 08, 2021

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Hey, hey,

seid dem Update auf mac OS Big Sur 11.2.3 bekomme ich immer mal die Anzeige 

Bildschirmfoto 2021-03-24 um 13.30.52.png

 wenn ich die App in den Papierkorb legen an klicke kommt die nachricht das dies nicht möglich ist.

Mein Rechner arbeitet ganz normal und auch der Adobe Acrobat Pro App läuft normal.

Jedoch nervt die Anzeige, kann mir jemand bitte helfen oder einen Tipp geben wie ich das beheben kann?

Vorweg meine Abo Rechnung bei Adobe ist bezahlt also daran sollte es nicht liegen 8) Vielen Dank

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Install update and subscribe to Acrobat

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Adobe Employee ,
Apr 08, 2021 Apr 08, 2021

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Hi there

 

Hope you are doing well and sorry for the trouble. As described you are getting the error that the Acrobat Pro.app will damage your computer.

 

The message usually refers to  old version of Adobe Acrobat that is still on the computer. Please use the Acrobat Cleaner tool https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html  to remove the application from your computer, reboot the computer once and then reinstall the application using the link https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html and check if that helps.

 

Regards

Amal

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