Adobe Acrobat Pro DC keeps crashing when printing

New Here ,
Mar 26, 2021 Mar 26, 2021

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I am working on Mac via the Creative Cloud. 

My version is up to date. 

When I hit 'print' the porgram closes and give this notification. 

Screenshot 2021-03-26 at 15.25.17.png

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General troubleshooting, Print and prepress

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Adobe Employee ,
Mar 30, 2021 Mar 30, 2021

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Hi Kelly,

 

Sorry to hear about the trouble caused and thanks for sharing the screenshot of the error message.

This issue happens when Acrobat is not installed properly. To rectify this, please follow the step-by-step troubleshooting suggested in this official help article:

https://helpx.adobe.com/acrobat/kb/error-acrobat-pro-dc-quit-unexpectedly-when-trying-to-open-acroba... 

 

Let us know the status and if it still doesn't work. 

Then, share the Exact Mac OS version and Acrobat DC's version. 

 

Thanks,

Akanchha 

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