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Adobe Acrobat Pro DC not responding

New Here ,
Jan 18, 2021 Jan 18, 2021

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Hello,

 

I have some troubles with the latest version of Adobe Acrobat Pro DC every time I open a Graphic document (heavier than text document). The programs freezes and stop responding. The only way I found to see the document is opening it with Adobe through EDGE. However I cannot use the features such as commenting this way.

I repared the program and checked the updates but everything seems ok and the problem remains.

The program is running on Windows 10 Pro with Intel Core i5-7200U CPU (2.50GHz/2.71GHz) and RAM of 8 Go.

 

Thank you

 

Rodolphe

TOPICS
Crash or freeze , General troubleshooting

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