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Adobe Acrobat Pro DC - Printing Blank

New Here ,
Oct 07, 2020

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Hello,

 

Whenever I try to print a PDF from Adobe Acrobat Pro DC, the pages print out blank. I have two printers and this issue happens with both printers. I have opened up PDFs in other (non-Adobe) PDF viewing programs to print and they print out just fine. I have checked for updates within Adobe Acrobat Pro DC and it says there are no updates available. I have also done a Repair Installation and it did not fix this issue either. I'm at a loss for how to fix this. 

 

I greatly appreciate any advice/tips!

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General troubleshooting

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Adobe Acrobat Pro DC - Printing Blank

New Here ,
Oct 07, 2020

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Hello,

 

Whenever I try to print a PDF from Adobe Acrobat Pro DC, the pages print out blank. I have two printers and this issue happens with both printers. I have opened up PDFs in other (non-Adobe) PDF viewing programs to print and they print out just fine. I have checked for updates within Adobe Acrobat Pro DC and it says there are no updates available. I have also done a Repair Installation and it did not fix this issue either. I'm at a loss for how to fix this. 

 

I greatly appreciate any advice/tips!

TOPICS
General troubleshooting

Views

28

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Oct 07, 2020 0
Amal. LATEST
Adobe Employee ,
Oct 08, 2020

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Hi Lauren,

 

We are sorry for the trouble. As described, you are getting the blank prints when printing from Acrobat DC

 

What are the options selected in the print window of Acrobat DC? Please share the screenshot of the same for a better understanding.

 

Please make sure you have selected the option 'Documents and Markups' under Comments and Forms in the print window of Acrobat/Reader DC as shown below and try again to print and check.

 

Untitled.png

 

 

 

 

 

 

Also, you may try to print the PDF as image. Go to Print > Advanced > Print as image and see if that makes any difference.

 

You may also look at the steps provided in the help page https://helpx.adobe.com/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html

 

 

Let us know how it goes

 

Regards

Amal

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