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Adobe Acrobat shut down itself !!!!

New Here ,
Aug 25, 2020 Aug 25, 2020

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When ever I opened my pdf and click on the document like text or anything on it, the pdf shut down itself with out any message.  This only happen when I clicked on the document but not the program interface such as button or the programe border.

I uninstall and reinstall = not working

uncheck the security enhance = not working

run adobe distiller = not working 

 

help!

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Crash or freeze

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Community Expert ,
Aug 25, 2020 Aug 25, 2020

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Can you tell us what operating system, the program (Acrobat Pro?  Reader?), and the exact version number? It may help troubleshoot.

My best,

Dave

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New Here ,
Aug 25, 2020 Aug 25, 2020

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Mac OS Big sur 

Screen Shot 2020-08-25 at 12.50.56 PM.png

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