Adobe Cancellation?

New Here ,
Mar 17, 2021 Mar 17, 2021

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Hi all, I just downloaded Adobe Acrobat DC and this is my first time trying it out. It looks like when my trial runs out I will be charged $19.99 on March 25. On the Adobe Subscription and Cancellation Terms page, it says that if I cancel within 14 days of the intial order, I will be refunded the full amount.

 

I want to clarify if this means after March 25, if I choose cancel anytime between then and 14 days after (April 8) , I will be refunded the full amount? 

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Adobe Employee ,
Mar 18, 2021 Mar 18, 2021

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Hi Linda

 

Hope you are doing well. As described you want to know about the refund policy.

 

A refund depends on when you cancel and the type of subscription you purchased. For most plans, you get a full refund if you cancel within 14 days of your initial purchase. For more information please check out the help page: https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html#cancel

 

Regards

Amal

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