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I have a user that keeps getting the Adobe DC DDE error, then the program will crash.
We need a bit more information. What operatng system is this on? What version of Acrobat is being used? Are you runnign any 3rd party plug-ins in Acrobat? Are you using the IAC automation interface in Acrobat?
Thank you for reaching out.
As per your description, the user receives the DDE server error. Please refer to the following help document: https://helpx.adobe.com/acrobat/kb/failed-to-connect-to-dde-server.html
If the user receives the same error, try the troubleshooting steps as suggested in the document.
Let us know if the issue persists or you are referring to a different issue.