Adobe DC DDE Error

[Caleb5E4F]

Hello, 

I have a user that keeps getting the Adobe DC DDE error, then the program will crash. 

[Karl Heinz Kremer]

We need a bit more information. What operatng system is this on? What version of Acrobat is being used? Are you runnign any 3rd party plug-ins in Acrobat? Are you using the IAC automation interface in Acrobat? 

[MeenakshiNegi]

Hi Caleb,

Thank you for reaching out.

As per your description, the user receives the DDE server error. Please refer to the following help document: https://helpx.adobe.com/acrobat/kb/failed-to-connect-to-dde-server.html

If the user receives the same error, try the troubleshooting steps as suggested in the document.

Let us know if the issue persists or you are referring to a different issue.

Thanks,

Meenakshi.