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Adobe DC Pro freezing when trying to edit a document

New Here ,
Jun 26, 2020

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Adobe DC Pro continually freezes when I am trying to edit more than one document in windows 10

I get message after several minutes Acrobat failed to connect to a DDE server

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Adobe DC Pro freezing when trying to edit a document

New Here ,
Jun 26, 2020

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Adobe DC Pro continually freezes when I am trying to edit more than one document in windows 10

I get message after several minutes Acrobat failed to connect to a DDE server

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Bug

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39

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Jun 26, 2020 0
Adobe Employee ,
Jun 26, 2020

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Hi DANICH

 

We are sorry for the trouble. As described the application is freezing and throwing error 'Acrobat Failed to connect to DDE server'

 

Please refer to the steps provided in the help page Fatal error - Acrobat failed to connect to a DDE server and see if that works for you.

 

Let us know how it goes

 

Regards

Amal

 

 

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Jun 26, 2020 0
Adobe Employee ,
Sep 10, 2020

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Hi Danich,

 

Adding to the above suggestion.

 

Please refer to troubleshooting steps provided in the following help document for error "Acrobat failed to connect to a DDE server": https://helpx.adobe.com/acrobat/kb/failed-to-connect-to-dde-server.html

 

Hope that will resolve the issue.

Let us know how it goes.

 

Thanks,

Meenakshi

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Sep 10, 2020 0