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Adobe export to Excel - converting #4 to letter A

New Here ,
Jul 08, 2020

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This just started happening; when exporting pdf to excel, using Adobe tools, any 4 after a decimal/dot  in amount is converted to a letter A. This does not happen to a 4 prior to the dot. Example, 1421.41, converts to 1421.A1. Does anyone have any suggestions as to why this is happening?

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Adobe export to Excel - converting #4 to letter A

New Here ,
Jul 08, 2020

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This just started happening; when exporting pdf to excel, using Adobe tools, any 4 after a decimal/dot  in amount is converted to a letter A. This does not happen to a 4 prior to the dot. Example, 1421.41, converts to 1421.A1. Does anyone have any suggestions as to why this is happening?

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Jul 08, 2020 0
Adobe Community Professional ,
Jul 08, 2020

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I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Acrobat forum so that proper help can be offered.

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Jul 08, 2020 0
New Here ,
Jul 08, 2020

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Thank you!

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Jul 08, 2020 0
Adobe Employee ,
Jul 08, 2020

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Hi Lucy

 

We are sorry for the trouble. As described the number 4 after a decimal point is getting converted to letter A after exporting the PDF to Excel

 

We tried to reproduce the issue on our end and its working fine.

 

Do you have Adobe Acrobat Reader DC (Freeware application) with the subscription of Export PDF or Adobe Acrobat DC (Subscription) and what is the version of the application? To check the version go to Help > About Adobe Acrobat/Reader DC and make sure you have the latest version 20.009.20074 Go to Help > Check for Updates.

 

Is this a behavior with a particular PDF file or with all the PDFs that you try to export to Excel? Please try with a different PDF file and check.

 

Also, please share the original PDF file and the converted excel file so we can check it at our end. Please upload the file to the document cloud https://documentcloud.adobe.com/link/home/  generate the link and share the link with us.

 

Let us know how it goes

 

Regards

Amal

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Jul 08, 2020 0
New Here ,
Jul 08, 2020

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Hi Amal,

 

thnak you for your reply. Here is the link for the pdf... https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:5674dec1-763b-45e7-a83d-3888ccf142e6

Here is the link for the converted excel file ....https://documentcloud.adobe.com/link/review?uri=urn:aaid:scds:US:e67ec1b1-88dc-471d-8430-9d737d3068d...

This just started happening. I went back to older pdfs this did not happen with and it does not happen with those files. 

The I'm using is Adobe Acrobat XI Version 11.0.23 and there are no missing updates. .

Here is the pdf and excel file that does not have this issue. 

pdf link... https://documentcloud.adobe.com/link/review?uri=urn:aaid:scds:US:121f8e46-e3bc-48ee-90a4-d6d3a6a92ea...

excel link...https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:30d7a9dc-7fe6-4388-8de1-b7043cc379ea

 

thnak you for looking at this. 

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Jul 08, 2020 0
Amal. LATEST
Adobe Employee ,
Jul 17, 2020

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Hi there

 

Thank you for sharing the PDF files. We have checked the files and found that they were created using the non Adobe application (Pscript5.dll)

 

Please try to create the PDF file using Adobe Acrobat DC and then try exporting to Excel.

 

Also Adobe Acrobat XI is an old and EOL application. For more information please take a look at the help article https://helpx.adobe.com/in/acrobat/kb/end-of-support-acrobat-xi-reader-xi.html

 

Regards

Amal

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Jul 17, 2020 0