Adobe PDF printer on Remote Desktop Server

New Here ,
Jul 31, 2018 Jul 31, 2018

Copy link to clipboard


Hello All,

We are experiencing some trouble with the "Adobe PDF" printer on a clean install of Windows Server 2016.

The server is configured as a Remote Desktop Session Host to accomodate between 10 to 15 users.

After installation of Adobe Acrobat DC Pro, everything is working fine, licensing is working as it should.

Users can Create and Edit PDF's, etc.

When a user tries to use the Adobe PDF Printer, they are asked to select a location to save the file, so far so good.

When they selected the location and give a file name, the RDSH gives an printing Error.

If I look at the print queue, the print shows up with "Error".

I can cancel the print job to clear the queue, and if I restart the print job it just disappears like I deleted the job.

I've searched through the Windows Eventlogs to see if there is any notion of an error, but unfortunately, nothing to be found.

Do you guys have any idea where I might find the cause or even better, a resolution to this issue?

Thanks in advance.

Create PDFs, Windows








Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation