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Adobe Sign not acccepted

New Here ,
Oct 30, 2020

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SANLAM, one of the big insurance companies in South Africa, does not accept Adobe's Final Audit Report for signatures.

It is quite strange, since they accept Adobe documents, convert documents to Adobe etc......

Think it is time you take it up with them....it casues red faces and double work.

They insist on an OTP send to an celluler phone.

Not acceptable.

Their reply: "Ons kon nie die debietorder in werking stel nie, aangesien daar nie 'n geldige ouditspoor is nie. Stuur asseblief 'n geldige ouditspoor met 'n OTP wat na die selfoonnommer gestuur is. Die ouditspoor moet met die debietordervorm gestuur word."

Translation: We could not activate the debit order since there is not a legitamate audit trail. Please send us a ligitemate aurit trail with an OTP send to a cellular number. The Audit trail must accompany the debit order form"

Just thought I would let you know , to maybe incorporate the OTP in future releases.

Kindest regards

Andre Kruger

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Security digital signatures and esignatures

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Adobe Sign not acccepted

New Here ,
Oct 30, 2020

Copy link to clipboard

Copied

SANLAM, one of the big insurance companies in South Africa, does not accept Adobe's Final Audit Report for signatures.

It is quite strange, since they accept Adobe documents, convert documents to Adobe etc......

Think it is time you take it up with them....it casues red faces and double work.

They insist on an OTP send to an celluler phone.

Not acceptable.

Their reply: "Ons kon nie die debietorder in werking stel nie, aangesien daar nie 'n geldige ouditspoor is nie. Stuur asseblief 'n geldige ouditspoor met 'n OTP wat na die selfoonnommer gestuur is. Die ouditspoor moet met die debietordervorm gestuur word."

Translation: We could not activate the debit order since there is not a legitamate audit trail. Please send us a ligitemate aurit trail with an OTP send to a cellular number. The Audit trail must accompany the debit order form"

Just thought I would let you know , to maybe incorporate the OTP in future releases.

Kindest regards

Andre Kruger

TOPICS
Security digital signatures and esignatures

Views

9

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 30, 2020 0

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