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Adobe Sign Stalls At 60%

New Here ,
Jul 30, 2020

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I am trying to send a document for signature and when I try to upload the document, whether or not I try to specify location of signature or not, it stalls at 60% and will not go forward.  The document was saved before trying to upload.  It is only 7 pages and need one signature spot...what should I do?

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General troubleshooting, Security digital signatures and esignatures

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Adobe Sign Stalls At 60%

New Here ,
Jul 30, 2020

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I am trying to send a document for signature and when I try to upload the document, whether or not I try to specify location of signature or not, it stalls at 60% and will not go forward.  The document was saved before trying to upload.  It is only 7 pages and need one signature spot...what should I do?

TOPICS
General troubleshooting, Security digital signatures and esignatures

Views

23

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 30, 2020 0
New Here ,
Jul 30, 2020

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In working with technical support chat, going to the web version and not using the desktop version worked as designed.  I wish the desktop version worked.  For those having the same issue, please go here:  https://documentcloud.adobe.com/link/home/ 

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