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ADOBE STARRED FILES

New Here ,
Sep 24, 2020

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I'm posting this to hopefully save someone else my frustration.

I have a business account and noticed that STARRED FILES was backing up to the cloud. For at least ONE file it was CHANGING the document so the OCR was damaged.

I deleted and restarred the file and it kept doing the same damage.

I quickly looked up how to stop cloud storage for starred files and came up with the reference link below. It was NOT helpful or relevant to my DC edition.

 

Finally, I saw in the PREFERENCES > ADOBE ONLINE SERVICES > STARRED FILE LOCATION

This worked pefectly and no further issues.

 

ADOBE, UPDATE YOUR HELP FILE

 

SET ADOBE STARRED LOCATION.PNG

 

https://www.adobe.com/devnet-docs/acrobat/android/en/settings.html#starred-file-location

 

Thanks.

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ADOBE STARRED FILES

New Here ,
Sep 24, 2020

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I'm posting this to hopefully save someone else my frustration.

I have a business account and noticed that STARRED FILES was backing up to the cloud. For at least ONE file it was CHANGING the document so the OCR was damaged.

I deleted and restarred the file and it kept doing the same damage.

I quickly looked up how to stop cloud storage for starred files and came up with the reference link below. It was NOT helpful or relevant to my DC edition.

 

Finally, I saw in the PREFERENCES > ADOBE ONLINE SERVICES > STARRED FILE LOCATION

This worked pefectly and no further issues.

 

ADOBE, UPDATE YOUR HELP FILE

 

SET ADOBE STARRED LOCATION.PNG

 

https://www.adobe.com/devnet-docs/acrobat/android/en/settings.html#starred-file-location

 

Thanks.

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66

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Sep 24, 2020 1
Adobe Community Professional ,
Sep 26, 2020

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Hi

Thank you for sharing this! There is a second forum for bug reports and feature requests for the product development team. Can you post to this page? https://acrobat.uservoice.com/

~ Jane

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Sep 26, 2020 0
Adobe Community Professional ,
Sep 26, 2020

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The help is for Acrobat Reader on Android.

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Sep 26, 2020 0