Adobe Systems Pty Ltd

[Tunney16E5]

I am paying $19.99AUD per month for the above programme but I am not able to enter data into a pdf without the text box arrangement which is very frustrating. 

Also, I don't appear to have access to the range of tools I had previously.

Can someone help, please?

Thanks 

[AkanchhaS]

Hi,

We have checked your Adobe account associated with the same email used to sign in here. 

We could see there's an active subscription for Acrobat Pro DC. Acrobat DC is a premium subscription, which unlocks all the features for you. 

• Make sure you have installed the correct application Adobe Acrobat DC not freeware Acrobat Reader DC. https://helpx.adobe.com/download-install/kb/download-install-acrobat-subscription.html 
• And Signed in with the right email to avail your services. https://helpx.adobe.com/support/acrobat.html 

Thanks,

Akanchha