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After Windows 10 2020 update Acrobat keeps asking to sign in every day.

New Here ,
Jun 05, 2020 Jun 05, 2020

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Update to Windows 10 April 2020 update and now every day Acrobat asks me to log in. After I log in it works for maybe 12-24 hours, and then asks me to log in again, it is very annoying. 

 

Happens on 2 computers. 

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Install update and subscribe to Acrobat

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Adobe Employee ,
Jun 05, 2020 Jun 05, 2020

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Hi DmitriSV

 

We are sorry to hear that. As described Adobe Acrobat is asking you to log in frequently.

 

Would you mind sharing the version of the Adobe Acrobat/Reader DC you are using? To check the version of the application go to Help > About Adobe Acrobat/Reader DC

 

Please try to install the latest version of the application v20.009.20067 from the help menu > Check for updates and see if that makes any difference.

 

If it still doesnt work, please try to create a new test user profile in Windows and try using the application there and check.

 

Let us know how it goes

 

Regards

Amal

 

 

 

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