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After Windows 10 2020 update Acrobat keeps asking to sign in every day.

New Here ,
Jun 05, 2020

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Update to Windows 10 April 2020 update and now every day Acrobat asks me to log in. After I log in it works for maybe 12-24 hours, and then asks me to log in again, it is very annoying. 

 

Happens on 2 computers. 

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Install update and subscribe to Acrobat

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After Windows 10 2020 update Acrobat keeps asking to sign in every day.

New Here ,
Jun 05, 2020

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Update to Windows 10 April 2020 update and now every day Acrobat asks me to log in. After I log in it works for maybe 12-24 hours, and then asks me to log in again, it is very annoying. 

 

Happens on 2 computers. 

Topics

Install update and subscribe to Acrobat

Views

157

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Amal. LATEST
Adobe Employee ,
Jun 05, 2020

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Hi DmitriSV

 

We are sorry to hear that. As described Adobe Acrobat is asking you to log in frequently.

 

Would you mind sharing the version of the Adobe Acrobat/Reader DC you are using? To check the version of the application go to Help > About Adobe Acrobat/Reader DC

 

Please try to install the latest version of the application v20.009.20067 from the help menu > Check for updates and see if that makes any difference.

 

If it still doesnt work, please try to create a new test user profile in Windows and try using the application there and check.

 

Let us know how it goes

 

Regards

Amal

 

 

 

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