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After Windows updates Adobe Reader stops working

New Here ,
Nov 03, 2020

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Hello,

 

After this month's round of Windows updates, most of my users are experiencing an issue where Adobe DC Reader will not open until they reboot their PC one more time. Does anyone have any suggestions on this?

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After Windows updates Adobe Reader stops working

New Here ,
Nov 03, 2020

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Hello,

 

After this month's round of Windows updates, most of my users are experiencing an issue where Adobe DC Reader will not open until they reboot their PC one more time. Does anyone have any suggestions on this?

TOPICS
Comment review and collaborate PDF, General troubleshooting

Views

59

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Nov 03, 2020 0
Adobe Community Professional ,
Nov 03, 2020

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If this can be fixed with one additonal reboot, I would just leave it as it is. It's just one of those things that Windows does...

 

If the reboot does not fix it, then run a repair from Reader's help menu (which might also require a reboot). 

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Nov 03, 2020 0
arvindy LATEST
Adobe Employee ,
Nov 03, 2020

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Hi,

Could you please let us know if the issue is resolved now or you still face it?

Also, please share the Windows and Reader versions ? 

Regards,

Arvind

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