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Agreement creation quota of the user is exhausted

New Here ,
Sep 28, 2020

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Hi i have just upgraded to Adobe DC in order to send documens out for signature ; it was fine when i tested before upgrade. Now i am blocked by this message. So i am not getting what i just paid for! Can someone please explain / help? 

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Agreement creation quota of the user is exhausted

New Here ,
Sep 28, 2020

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Hi i have just upgraded to Adobe DC in order to send documens out for signature ; it was fine when i tested before upgrade. Now i am blocked by this message. So i am not getting what i just paid for! Can someone please explain / help? 

TOPICS
General troubleshooting

Views

79

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Sep 28, 2020 0
Adobe Employee ,
Sep 28, 2020

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Hi Paulmcfarland,

 

Thank you for reaching out.

 

I have checked your account with the email address used to login to the community. You are subscribed to the Adobe Acrobat Pro DC. 

Please open the Document Cloud link https://documentcloud.adobe.com/link/home/ and sign in using the Adobe ID. Then go to Request Signature and try to send the documents.

If it works without any issues then sign out from the desktop application and relaunch it. Sign in again and check if you can send the documents for signature.

 

Let us know how it goes. 

 

Thanks,

Meenakshi

 

 

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