Already subscribed to Adobe DC Pro but System wants me to subscribe

New Here ,
Apr 13, 2021 Apr 13, 2021

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Hi,

 

I can't shut off Adobe DC Pro asking me to subscribe even though the system reports I am already subscribed.  The software will not let me complete tasks, insisting I subscribe.  Please help be shut off the nag memes asking me to subscribe when Adobe says I already am subscribed.

 

Many thanks for your help!

 

Ellis Prewitt

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Adobe Employee ,
Apr 13, 2021 Apr 13, 2021

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Hi Ellis

 

Hope you are doing well and sorry for the trouble. As described you are getting the prompt to login everytime.

 

Please check out the steps provided in the help page https://community.adobe.com/t5/acrobat/acrobat-keeps-asking-to-sign-in/m-p/11525698/redirect_from_ar... and see if that works for you.

 

Let us know if you experience any trouble and need more help

 

Regards

Amal

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