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Alt-text converting wrong from Word to PDF

Community Beginner ,
Aug 11, 2020

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We have a very long, very complex budget document we need to make 508 compliant. We are testing parts of the document to make sure we are doing things right in Word, so that we can limit accessibility issues when we convert it to a PDF. Currently I have a 12 page document with 21 charts in it. We labled each chart using the Edit Alt Text feature in word. They are labled like this: Line graph showing percentage change in Hillsborough County Taxable Property Values

When I use the Acrobat PDF maker to convert the document, then run the accessibility checker in Adobe, it has changed all of the alt text to somehting like this: Figure - P57#yIS1.

When I test the screen reader, and highlight the charts, it simply says "Blank".

So, even though we have entered descriptive alt text in Word, and even though some kind of alt text is showing on the charts (where it came from is a mystery), the screen reader still sees the chart as blank.

I tried saving as a PDF, instead of using the Adobe PDF maker, and when I do that, then it wants to see individual elements inside the chart as figures, and still does not convert the alt text we entered into the Word document.

I viewed the article for Alt-text not showing, and it was of no use. We have been told we should be able to add the alt-text in Word, it's even recommended to do it, but if it is not converting correctly or reading it correctly, what is the use?

I also noticed that even if I change the Alt Text Adobe, the screenreader doesn't read it and the tooltip (actual alt text) doesn't show up when you mouse over the chart.

 

I am including a link to Dropbox that contains both the Word Document and the converted PDF.

Alt Text Issues - dropbox with word and pdf 

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Edit and convert PDFs, Standards and accessibility

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Alt-text converting wrong from Word to PDF

Community Beginner ,
Aug 11, 2020

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We have a very long, very complex budget document we need to make 508 compliant. We are testing parts of the document to make sure we are doing things right in Word, so that we can limit accessibility issues when we convert it to a PDF. Currently I have a 12 page document with 21 charts in it. We labled each chart using the Edit Alt Text feature in word. They are labled like this: Line graph showing percentage change in Hillsborough County Taxable Property Values

When I use the Acrobat PDF maker to convert the document, then run the accessibility checker in Adobe, it has changed all of the alt text to somehting like this: Figure - P57#yIS1.

When I test the screen reader, and highlight the charts, it simply says "Blank".

So, even though we have entered descriptive alt text in Word, and even though some kind of alt text is showing on the charts (where it came from is a mystery), the screen reader still sees the chart as blank.

I tried saving as a PDF, instead of using the Adobe PDF maker, and when I do that, then it wants to see individual elements inside the chart as figures, and still does not convert the alt text we entered into the Word document.

I viewed the article for Alt-text not showing, and it was of no use. We have been told we should be able to add the alt-text in Word, it's even recommended to do it, but if it is not converting correctly or reading it correctly, what is the use?

I also noticed that even if I change the Alt Text Adobe, the screenreader doesn't read it and the tooltip (actual alt text) doesn't show up when you mouse over the chart.

 

I am including a link to Dropbox that contains both the Word Document and the converted PDF.

Alt Text Issues - dropbox with word and pdf 

TOPICS
Edit and convert PDFs, Standards and accessibility

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104

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Aug 11, 2020 0
Adobe Employee ,
Aug 20, 2020

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Hi

 

Can you share which OS, Acrobat and Office version are you using?

 

Thanks

Tanvi

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Aug 20, 2020 0
Community Beginner ,
Aug 20, 2020

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I have two different computers that this is happening on:

 

PC is Windows 7

Laptop Windows 10

 

Both use Adobe Acrobat Pro DC Version 2020.012.20043

 

Both use Office 365, Word Version 1808, but I didn't create the word document, although I would assume the person who did would probably have the same version of Office/Word since we both work for the County.

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