Copy link to clipboard
Copied
I have three days left on my free trial for ADOBE Acrobat Pro DC, and from what I understand, I need to cancel my subscription before the trial ends, otherwise I'll automatically be charged. The trial is not listed in my plans on my account, so I can't manage it from there. The help page on how to cancel has not been helpful, given that my plan isn't listed. When I open up the program, on the bottom-left side, the "3 days" icon has a "subscribe" button beneath it.
Does this mean I DON'T have to cancel my subscription, as it will be done automatically?
Copy link to clipboard
Copied
I think you're OK, but if you want to make sure you should contact Adobe directly for help with this issue:
https://helpx.adobe.com/contact.html
https://helpx.adobe.com/contact/phone.html
Copy link to clipboard
Copied
Adobe regularly change this: sometimes the trial ends without a charge, sometimes the charge (and a 1 year commitment) is automatic. What did it say, and did you give a credit card number?