Am I automatically charged at the end of a free trial?

New Here ,
Mar 06, 2021 Mar 06, 2021

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I have three days left on my free trial for ADOBE Acrobat Pro DC, and from what I understand, I need to cancel my subscription before the trial ends, otherwise I'll automatically be charged. The trial is not listed in my plans on my account, so I can't manage it from there. The help page on how to cancel has not been helpful, given that my plan isn't listed. When I open up the program, on the bottom-left side, the "3 days" icon has a "subscribe" button beneath it. 

 

Does this mean I DON'T have to cancel my subscription, as it will be done automatically?

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Most Valuable Participant ,
Mar 07, 2021 Mar 07, 2021

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I think you're OK, but if you want to make sure you should contact Adobe directly for help with this issue:
https://helpx.adobe.com/contact.html
https://helpx.adobe.com/contact/phone.html

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Most Valuable Participant ,
Mar 07, 2021 Mar 07, 2021

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Adobe regularly change this: sometimes the trial ends without a charge, sometimes the charge (and a 1 year commitment) is automatic. What did it say, and did you give a credit card number?

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