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AP DC on Mac 10.14.3: Problem with .pdx index

New Here ,
May 21, 2019 May 21, 2019

Experiencing a problem & can't seem to solve.  I have a quite large file of PDF's, all OCR'd with clean file names. File is +/-60 gigs. I have indexed it. The .pdx file and .log are on my Mac desktop (not in a folder). The .idx files are in a folder, also on the desktop.  In this configuration, the .pdx search window opens in AP DC and a search of the indexed files works just fine.

The problem is that if I put the .pdx, .log and .idx files into a newly created folder, Acrobat will not open the .pdx. I get a message "Search could not load the index (Macintosh HD:Users:JGB:Desktop: K/B Database Search.pdx). You may need to rebuild this index".  From experience, I had to redo the indexing because using the original .pdx file corrupts it, apparently.

Here's the rub. I have put the indexed PDF's on a 100 gig thumb drive and I want to put the .pdx, .log and .idx files onto the thumb drive. The same corruption takes place if I drag & drop the files to the thumb drive. To re-index takes 12 hours of machine time.

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General troubleshooting
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LEGEND ,
May 21, 2019 May 21, 2019

Are you trying to move the index without moving the PDF files themselves? That won't fly.

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New Here ,
May 21, 2019 May 21, 2019

No. If I move the original .pdx file to the thumb drive with the .pdf file containing the documents indexed, when I try to open the .pdx file, it would appear that it has been corrupted. AP DC rejects it showing the error message given in the original post. To avoid having to re-index (takes 12 hours), I use the Mac "Command D" to make a copy of it. I then transfer the copy to the thumb drive. AP rejects it just as it does with the original on the Mac desktop. So the transfer per se does not create the problem.

To see if perhaps the DC version of AP could harbor the problem, if I take the thumb drive to another computer with an earlier version of AP (ie: not DC), the same failure occurs.

Maddening.

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LEGEND ,
May 22, 2019 May 22, 2019

"No. If I move the original .pdx file to the thumb drive with the .pdf file containing the documents indexed"

Not sure what you mean. Where are the documents you index? Do you move ALL of the documents together with the ALL the index files? It does sounds as if you are NOT keeping and moving the documents and index together.

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Community Expert ,
May 22, 2019 May 22, 2019

Did you copy the folder with the .idx files?

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New Here ,
May 22, 2019 May 22, 2019
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I did. Copying to the thumb drive may have been a misleading addition to my original post. My frustration was of course that I couldn't send the complete, workable set of files to someone to share. The desktop of the mac has all of the files on it and the problem plays out there as well.

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