App pdf icon missing next to the file name on the document top bar

Community Beginner ,
Nov 08, 2019 Nov 08, 2019

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I just upgraded everything, except Acrobat DC because there isn't a newer version. So why then has the icon disappeared next to the file name in Acrobat DC on the document top bar? This just started after the upgrade. All the other apps are working fine and their icons are there, it's just happening in DC.  It doesn't matter if the pdf is old or new, no icon appears. I can't seem to find a reference to fix this.

 

Screen Shot 2019-11-08 at 4.33.15 PM.png

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CC FAQ, Creative Cloud

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Mentor ,
Nov 08, 2019 Nov 08, 2019

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Hi, which version are you on ? i think I did all the proposed upgrades, but I didn't see any around Acrobat 

Here on  my machine it's Build: 19.21.20049.354971

And I see how painful it is not to be able to drag and drop this icon to another document.

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Community Beginner ,
Nov 08, 2019 Nov 08, 2019

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yes, it's beyond frustrating. V19.21.20047.353337  I'm gonna try uninstalling and reinstalling.

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Mentor ,
Nov 08, 2019 Nov 08, 2019

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This might require log out and in again…

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Community Beginner ,
Nov 08, 2019 Nov 08, 2019

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No change! And of course it's the only app doing this. The one I drag and rop form the most!

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Most Valuable Participant ,
Nov 08, 2019 Nov 08, 2019

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It's because you upgraded to Catalina so early. Will probably be fixed one day.

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Community Beginner ,
Nov 08, 2019 Nov 08, 2019

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But it's just in DC, none of the other apps and no icons are missing in folders or desktop, etc, just the DC document name bar. The best use of that icon is when you forget what folder the file is in. And of course drag and drop to emails. Pretty frustrating. 

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Mentor ,
Nov 08, 2019 Nov 08, 2019

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Then go post it with all system and app information here : https://acrobat.uservoice.com/

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Community Beginner ,
Nov 09, 2019 Nov 09, 2019

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Thanks for the link .  I have added my voice an already growing, angry, list of people complaining about the very same issue so hopefully it will soon be fixed.

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New Here ,
Apr 28, 2021 Apr 28, 2021

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Same problem now in Bug Sur!

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