Arabic text appears fine in Word doc -- looks horrible when converted to PDF

[CarolynJaneElizabeth]

I am running the latest version of Mac osCatalina. I am running Microsoft Word for Mac, v16.41. And the latest version of Acrobat Pro DC. My Word doc has English and Arabic text. The Arabic text shows "Traditional Arabic" as the font. After I convert my Word doc to PDF, the Arabic text is all messed up. See image below. Any idea why this is happening and what needs to be done to fix it?

[CarolynJaneElizabeth]

I forgot to point out that I am using the "Create & Share Adobe PDF" function in Word (located on the Home tab).

[MeenakshiNegi]

Hey CarolynJane!

Thank you for reaching out and hope you are doing well.

As the fonts are not converting correctly from Word file to PDF, it seems to be the font specific issue. However, we cannot comment on this without checking the original files.

Could you please confirm if the Word file is created by you or received from another source? Would it be possible for you to share both the Word file and PDF with us?

You have mentioned that you are using the "Create & Share Adobe PDF" option. Please share the exact steps you do.

Also, share the Acrobat Pro DC and MS Word version details.

Thanks,

Meenakshi

[Zaid Al Hilali]

I do suspect the font "Traditional Arabic" which is a Windows System font. Even on Windows, we don't recommend this font as it used to be restricted and cannot be embedded till recent years, beside Traditional Arabic font is quite ugly I'm afraid but the ugliness has nothing to do with your issue.

If you don't have the freedom to choose another Arabic font, then try generating a PDF from the Acrobat menu in your MS Word.

I'm using Mac OS Cataline, many of my Word documents have a mixed languages Arabic/English content. I always create my PDFs from the Acrobat menu in MS. Word.