Arial Nova Light font issue printing to pdf

[Kathleen5CB6]

Recently changed font in MS Excel to Arial Nova Light, but now Adobe Acrobat Standard 2017 version does not recognize it, pdf text is garbled. I've tried embedding font, checking/unchecking use local fonts, neither works. Is this a Microsoft issue?

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To ask in the forum for your program please start at https://community.adobe.com/

[radzmar]

Please tell us, how exactly you create the PDF file from Excel. There are multiple ways to to this.

[Kathleen5CB6]

Hi I figured out how to correct it. My pc is running windows 10 64 bit, was told by Adobe that OS does not support Adobe Acrobat 2017. Was upgraded to Acrobat Pro DC, still had issue. IT couldn't figure it out. Don't know why I didn't think of this before, but decided to check out printer properties in Windows settings, selected Adobe PDF printer, clicked on Advanced tab, then Printing Defaults button on bottom, Adobe PDF settings tab, uncheck Rely on system fonts only; do not use document fonts. Reboot PC. This fixed it. Just make sure printer settings in Excel, Word, or Outlook (or any MS apps) have unchecked that same thing under printer properties in each of the apps and you're good to go.

[authentic_artist5EE0]

I found a relatively easy fix.

When you go to PowerPoint / Print    select Printer Properties (the little underlined text)

Then select the Adobe PDF Settings tab and UNSELECT the box "Rely on System fonts only; do not use the document fonts"

Press OK and then Print as usual.