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automatic open of downloaded PDF files on Safari

New Here ,
Oct 05, 2020

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Have updated Reader and downloaded files no longer open automatically after download  as they did before.  Now have to open downloads and double click the file to open it.

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automatic open of downloaded PDF files on Safari

New Here ,
Oct 05, 2020

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Have updated Reader and downloaded files no longer open automatically after download  as they did before.  Now have to open downloads and double click the file to open it.

TOPICS
General troubleshooting

Views

27

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Oct 05, 2020 0
Amal. LATEST
Adobe Employee ,
Oct 05, 2020

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Hi Gordon

 

We are sorry for the trouble. As described, after updating Acrobat Reader the PDFs are not opening automatically with safari.

 

What is the version of Mac OS and Safari you are using?

 

To view PDFs with Safari, you can set Safari preferences to use Adobe Reader plug-in as described in the help page https://helpx.adobe.com/in/acrobat/using/display-pdf-in-browser.html#id_48998 and see if that helps.

 

Note: The Acrobat/Reader plug-in for Apple Safari is based on Netscape Plug-In API (NPAPI), which is supported only till Safari version 11. In Safari 12, support for NPAPI plug-ins is removed, and hence the current Acrobat/Reader plug-in will not work.

 

Let us know how it goes

 

Regards
Amal

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