Does anyone know a way to make an IE11 browser window tab automatically close once I click a SEND button to fax a pdf from our company intranet? The other solution for my situation is having the PDF open in Adobe Reader and not Internet Explorer.
Context:
I created a PDF form that an employee will fill out for a client. Once completed, the employee clicks the Send button and the PDF will attach to an Outlook Email draft. The email auto-populates the To: field with the FAX number, the subject line, and a line of text in thebody of the email. I used a basic JavaScript code per the picture below.
The problem is the hyperlink to the PDF document lives onthe company intranet and since we upgraded to Internet Explorer 11, the PDF document now opens in a browser window instead of Adobe Reader. This causes the employees Outlook application to freeze up unless the browser tab containing the document is closed out after pressing SEND to fax the document. When the document use to open in Adobe Reader, the PDF would automatically close after clicking SEND
and attaching to the email.
In past versions of Adobe Acrobat, you were able to choose an option to force the PDF to open in Adobe Reader but the option is no longer
available in Adobe Acrobat Pro DC. I’ve read some posts that suggest changing the setting in the browser but we are a company with thousands of employees so
this is not an option. Does anyone have any suggestions? Any help would be greatly appreciated.
Thanks,
Jeff
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