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ANNOUNCEMENT
Acrobat and Reader August 2020 Release (DC Cont...
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Bug fixes_Acrobat DC July 2020 Optional Update ...
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Avoid Phishing: 3 easy ways to identify Adobe S...
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Adobe Enables e-Learning for Schools Impacted b...
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AnandSri | Adobe Employee , Aug 11, 2020
Acrobat and Reader August 2020 Release (DC Continuous, Acrobat 2020, Acrobat 2017 & Classic 2015)

Acrobat and Reader August 2020 Release (DC Continuous, Acrobat 2020, Acrobat 2017 & Classic 2015) What's New

 

With the latest release of  DC Continuous, Acrobat 2020, Acrobat 2017 & Classic 2015, we have some amazing new features available which enable you to do more.

 

See Top new features here: Top new features and changes in August 2020 release of Acrobat DC

 

Adobe recommends installing and updating Acrobat DC and Reader DC for Windows & Mac Continuous Track 20.012.20041, 2020 Classic Track 20.001.30005, 2017 Classic Track 17.011.30175, 2015 Classic Track 15.006.30527, as quickly as possible because they have some amazing features.

 

Install updates from the Help menu of Acrobat/Reader DC, select Check for Updates. Reboot the machine once after updating Acrobat/Reader DC.


For detailed information and to download the latest patch manually, please refer to the Release notes.

 

System requirement changes:

 

 

Top Bug fixes with this release:

  • Outlook crashes when Adobe PDFMaker plugin is enabled in some cases
  • Inline images are not coming when emails are converted to PDF
  • Issues in converting Excel to PDF. Korean text in Excel gets converted partially and shows a question mark “?” at some places

 

  • Unable to combine 332 digitally signed PDF in a Portfolio at once

 

  • Chrome extension appears disabled on non-English locales with Acrobat.
  • Web Capture option missing in Chrome for web pages

 

  • Getting an incorrect page number in the preview of the image form field.

 

  • Splitting is not proper if you choose to split by top-level bookmarks (after renaming)

 

  • In a dark theme, if bookmarks properties for text color is set to black for a pdf then the text should appear in white color only
  • On Windows 10 v2004, the title bar appears in white color when Acrobat is set to dark theme
  • For Unified Share, “Sign” should appear on the left side panel on result page instead of “Shared”
  • Mac - “Close file” (Ctrl+W) option under the file menu is enabled at the Home page even when none of the files is opened
  • In help menu change “Online support” to” Acrobat Help...” and “Learn Adobe Acrobat Pro DC” to “Acrobat Tutorials...”

 

  • On optimizing the PDF’s generated from AutoCAD, Acrobat is crashing without any error message or any output.
  • Acrobat crashes while optimizing certain files.

 

  • Save as Adobe PDF is not working
  • The distiller is crashing on launch in Citrix XenApp gold image

 

  • Blank Acrobat icon in the start menu of Windows 10

 

  • When user trying to change page range under compare tool, Acrobat 2017 crashes on Windows 10 Japanese OS

 

For the list of current known issue, see: https://helpx.adobe.com/acrobat/kb/known-issues-acrobat-dc-reader.html

 

 

Enterprise-Centric features:

 

For IT administrators (managed environments):     

  • Download the enterprise installers from ftp://ftp.adobe.com/pub/adobe/, or refer to the specific release note version for links to installers.     
  • Install updates via your preferred methodologies, such as AIP-GPO, bootstrapper, SCUP/SCCM (Windows), or on macOS, Apple Remote Desktop, and SSH.
AnandSri | Adobe Employee , Jul 06, 2020
Bug fixes_Acrobat DC July 2020 Optional Update Windows and Mac

Acrobat DC July 2020 Optional Update Windows and Mac _ Bug fixes

 

A follow-up update to Acrobat and Reader DC May 2020 release for Windows & Mac 20.009.20074 Optional update, July 06, 2020, is available which addresses some important bug fixes that have been reported in the May 12, 2020 release.

 

This release is a hotfix patch for Acrobat and Reader DC that addresses some important bug fixes and is applicable for Acrobat and Reader DC Continuous track.

 

Adobe recommends installing and updating Acrobat and Reader DC for Windows and Mac to the latest version 20.009.20074, as quickly as possible.

 

Install the updates from the help menu> select check for updates. Reboot the machine after installing the updates.

For detailed information about the latest update, please refer to the Release notes.

 

Bug fixes:

OCR

  • Acrobat crashes when using OCR Recognize Text feature on large pdf files

 

Send Mail

  • The XML response file is not getting attached into draft email when form submitted using Gmail

 

Collaboration

  • Delay in getting the comments synchronized in a legacy shared review

 

Sandbox

  • If Acrobat has Protected Mode enabled, Combine via Context Menu feature does not work after combining an empty folder
  • If Acrobat has Protected Mode enabled, “Convert WebPage to PDF…” option in Internet Explorer is not functional
AnandSri | Adobe Employee , Apr 08, 2020
Avoid Phishing: 3 easy ways to identify Adobe Staff

We have received several reports where some individuals in the community are posing as Adobe Employees. These individuals are falsely representing who they are to gain your trust, and possibly access to your computer or personal information by offering to help troubleshoot issues.

 

Here are 3 easy ways you can identify Adobe Staff:

➊ All Adobe Staff have a RED ADOBE BADGE below their profile picture and an Adobe logo after their username. This staff badge is visible on Adobe Staff profile pages, original posts, and reply threads. 

 

➋ Genuine Adobe emails are always __________@adobe.com

 

➌ Adobe Staff will never ask you to share your passwords or sensitive information in the Adobe Community. Adobe employees will always direct you to communicate through an official Adobe channel to set up support sessions.

 

Report abuse or suspicious behavior to phishing@adobe.com

 

 

Phishing Infographic_Easy ways to identify Adobe Staff.jpg

 

dave_m_k | Adobe Employee , Mar 12, 2020
Adobe Enables e-Learning for Schools Impacted by COVID-19

UPDATE (March 19)

 

Thanks for your patience. We've been busy processing your requests.

We've started notifying schools who are eligible and have been provisioned successfully. We're hoping to complete the current set of requests soon.

We'll update this post soon. However, we also received many requests, where the information provided was duplicate, incomplete, or incorrect; it's taking us a bit longer to go through such requests.

 

We really appreciate your patience, please bear with us as we work through all the requests.

-----------------------------------------

With rising health concerns, many schools are moving to online learning. We’re giving our global K-12 and higher ed institutional customers the ability to request “at-home” access for students & faculty. Learn more: https://theblog.adobe.com/adobe-enables-distance-learning-globally-schools-impacted-covid-19/

Adobe Employee , Aug 11, 2020
Acrobat and Reader August 2020 Release (DC Continuous, Acrobat 2020, Acrobat 2017 & Classic 2015)

Acrobat and Reader August 2020 Release (DC Continuous, Acrobat 2020, Acrobat 2017 & Classic 2015) What's New

 

With the latest release of  DC Continuous, Acrobat 2020, Acrobat 2017 & Classic 2015, we have some amazing new features available which enable you to do more.

 

See Top new features here: Top new features and changes in August 2020 release of Acrobat DC

 

Adobe recommends installing and updating Acrobat DC and Reader DC for Windows & Mac Continuous Track 20.012.20041, 2020 Classic Track 20.001.30005, 2017 Classic Track 17.011.30175, 2015 Classic Track 15.006.30527, as quickly as possible because they have some amazing features.

 

Install updates from the Help menu of Acrobat/Reader DC, select Check for Updates. Reboot the machine once after updating Acrobat/Reader DC.


For detailed information and to download the latest patch manually, please refer to the Release notes.

 

System requirement changes:

 

 

Top Bug fixes with this release:

  • Outlook crashes when Adobe PDFMaker plugin is enabled in some cases
  • Inline images are not coming when emails are converted to PDF
  • Issues in converting Excel to PDF. Korean text in Excel gets converted partially and shows a question mark “?” at some places

 

  • Unable to combine 332 digitally signed PDF in a Portfolio at once

 

  • Chrome extension appears disabled on non-English locales with Acrobat.
  • Web Capture option missing in Chrome for web pages

 

  • Getting an incorrect page number in the preview of the image form field.

 

  • Splitting is not proper if you choose to split by top-level bookmarks (after renaming)

 

  • In a dark theme, if bookmarks properties for text color is set to black for a pdf then the text should appear in white color only
  • On Windows 10 v2004, the title bar appears in white color when Acrobat is set to dark theme
  • For Unified Share, “Sign” should appear on the left side panel on result page instead of “Shared”
  • Mac - “Close file” (Ctrl+W) option under the file menu is enabled at the Home page even when none of the files is opened
  • In help menu change “Online support” to” Acrobat Help...” and “Learn Adobe Acrobat Pro DC” to “Acrobat Tutorials...”

 

  • On optimizing the PDF’s generated from AutoCAD, Acrobat is crashing without any error message or any output.
  • Acrobat crashes while optimizing certain files.

 

  • Save as Adobe PDF is not working
  • The distiller is crashing on launch in Citrix XenApp gold image

 

  • Blank Acrobat icon in the start menu of Windows 10

 

  • When user trying to change page range under compare tool, Acrobat 2017 crashes on Windows 10 Japanese OS

 

For the list of current known issue, see: https://helpx.adobe.com/acrobat/kb/known-issues-acrobat-dc-reader.html

 

 

Enterprise-Centric features:

 

For IT administrators (managed environments):     

  • Download the enterprise installers from ftp://ftp.adobe.com/pub/adobe/, or refer to the specific release note version for links to installers.     
  • Install updates via your preferred methodologies, such as AIP-GPO, bootstrapper, SCUP/SCCM (Windows), or on macOS, Apple Remote Desktop, and SSH.
Adobe Employee , Jul 06, 2020
Bug fixes_Acrobat DC July 2020 Optional Update Windows and Mac

Acrobat DC July 2020 Optional Update Windows and Mac _ Bug fixes

 

A follow-up update to Acrobat and Reader DC May 2020 release for Windows & Mac 20.009.20074 Optional update, July 06, 2020, is available which addresses some important bug fixes that have been reported in the May 12, 2020 release.

 

This release is a hotfix patch for Acrobat and Reader DC that addresses some important bug fixes and is applicable for Acrobat and Reader DC Continuous track.

 

Adobe recommends installing and updating Acrobat and Reader DC for Windows and Mac to the latest version 20.009.20074, as quickly as possible.

 

Install the updates from the help menu> select check for updates. Reboot the machine after installing the updates.

For detailed information about the latest update, please refer to the Release notes.

 

Bug fixes:

OCR

  • Acrobat crashes when using OCR Recognize Text feature on large pdf files

 

Send Mail

  • The XML response file is not getting attached into draft email when form submitted using Gmail

 

Collaboration

  • Delay in getting the comments synchronized in a legacy shared review

 

Sandbox

  • If Acrobat has Protected Mode enabled, Combine via Context Menu feature does not work after combining an empty folder
  • If Acrobat has Protected Mode enabled, “Convert WebPage to PDF…” option in Internet Explorer is not functional
Adobe Employee , Apr 08, 2020
Avoid Phishing: 3 easy ways to identify Adobe Staff

We have received several reports where some individuals in the community are posing as Adobe Employees. These individuals are falsely representing who they are to gain your trust, and possibly access to your computer or personal information by offering to help troubleshoot issues.

 

Here are 3 easy ways you can identify Adobe Staff:

➊ All Adobe Staff have a RED ADOBE BADGE below their profile picture and an Adobe logo after their username. This staff badge is visible on Adobe Staff profile pages, original posts, and reply threads. 

 

➋ Genuine Adobe emails are always __________@adobe.com

 

➌ Adobe Staff will never ask you to share your passwords or sensitive information in the Adobe Community. Adobe employees will always direct you to communicate through an official Adobe channel to set up support sessions.

 

Report abuse or suspicious behavior to phishing@adobe.com

 

 

Phishing Infographic_Easy ways to identify Adobe Staff.jpg

 

Adobe Employee , Mar 12, 2020
Adobe Enables e-Learning for Schools Impacted by COVID-19

UPDATE (March 19)

 

Thanks for your patience. We've been busy processing your requests.

We've started notifying schools who are eligible and have been provisioned successfully. We're hoping to complete the current set of requests soon.

We'll update this post soon. However, we also received many requests, where the information provided was duplicate, incomplete, or incorrect; it's taking us a bit longer to go through such requests.

 

We really appreciate your patience, please bear with us as we work through all the requests.

-----------------------------------------

With rising health concerns, many schools are moving to online learning. We’re giving our global K-12 and higher ed institutional customers the ability to request “at-home” access for students & faculty. Learn more: https://theblog.adobe.com/adobe-enables-distance-learning-globally-schools-impacted-covid-19/

Related communities
15,065 conversations
1,154 conversations
5,579 conversations
12,408 conversations