Behaviour of Acrobat window in LG OnScreen control

[martinh85494286]

Hello.
I am using a 32" wide screen LG monitor. To split this screen, LG uses a tool called "OnScreen Control".

This works perfect for me, all windows are switching automatically into the set frames when I drag them. Only Adobe Acrobat Reader DC and Adobe Acrobat are "ignoring" this function.

The LG support points to the special Adobe window management and they have no solution for this.

Question: Is there a way to configure Adobe Acrobat Reader DC and Adobe Acrobat windows to behave just like any other ordinary windows?

Regards

Martin

[RuskinF]

Maybe this could be of some help to you.

https://community.adobe.com/t5/acrobat-reader/acrobat-reader-dc-window-on-external-monitor-is-too-bi...

Please reply if the post helps.

[martinh85494286]

Hello Ruskin,

thank you but I tried all variants of the mentioned settings without success.

[Justin.Parkway]

Hi all, 

I am having the same issue with a wide screen Samsung monitor. Every other program opens up in set frames except Adobe Acrobat. Has there been any solution to this issue as yet?

[A.Pe]

Hi,

the problem still exists in the latest version of Acrobat Reader DC. I

s there still no solution on this issue?

[defaultq9bfa3y596xv]

Hi,

I have the same problem, no solution.

[Alan5D95]

I have the same issue. Would be great to have it solved. Thank you

[martinh85494286]

In my case I did not solve the Acrobat Reader issue itself, but since I use PowerToys / Fancyzones instead of the LG onscreen control, I am very happy.

Powertools / Fancyzones does exactly what I need.

https://docs.microsoft.com/de-de/windows/powertoys/fancyzones

[tsmith1122]

I am having the exact same issue as well.  Anyone figure this out yet?  This is a  hinderence in productivity. 

[OCCOAl]

I am also having this issue and trying to see if anyone has found anything.

[Tim26208452gbai]

Yes, I was able to fix the issue.  LG tech support worked with me.  I think what we had to do was changes the security settings.  Goto Preferences-->Security (Enhanced) and turn protected view off.  I am not 100% is that is what we did, but I think so.  If you try it and it works for you, please confirm and I will post.

[OCCOAl]

This was the solution. Thank you for letting the world know about this niche issue.

[Tim26208452gbai]

Glad to help!

[Michael26451973mfl6]

Worked for me as well.  THANK YOU very much!

[LUIZ HENRIQUE26465016vrmh]

You rock! Thanks a lot!

[David35388226bclm]

This works; thank you for sharing!

[georgea85385491]

In Acrobat Pro.. got to "Prefrences"  then "security (enhanced)" then uncheck "enable protected mode at startup". after you restart Acrobat Pro it should fix the issue with Onscreen Control.