Bug in Output Intents after upgrade to Acrobat Pro DC 2019.008.20071

Contributor ,
Oct 04, 2018

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Hello,

a few days ago, Acrobat Pro DC was upgraded to version 2019 a

today I found that it shows the wrong CMYK values for Output Intents.

To calibrate RIP, I have created in Adobe Illustrator  PDF-X4 file with CMYK values. I checked out that Acrobat showed me poor CMYK values.

Illustrator-source.JPG

Acrobat DC 2019-Output Intents_bug.JPG

Here is source files:

Dropbox - Barvy - vzorky.ai

Dropbox - Barvy - vzorky - část1.pdf

Dropbox - Barvy - vzorky - část2.pdf

Regars

Ales Ulrych

We have this problem under Windows 10 x64 Czech,

on all computers where we use Acrobat Pro.

Is there anyone else who shows wrong CMYK values?

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Print and prepress, Windows

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1 Correct Answer

Adobe Employee , Oct 08, 2018
Priyanja Adobe Employee , Oct 08, 2018
Hi, Adobe Acrobat official update (19.008.20074) containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat. If you want, you may also manually trigger the update early by opening the application and going to Help > Check for Updates.More information about this release is here: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.htmlPlease try it out and let us know your feedback.Thanks for your pati...

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Adobe Employee ,
Oct 06, 2018

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Hi,

Thanks for your report. We regret the inconvenience caused to you. We are working on the fix and would update you soon on this.

Regards,

Priyanka

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Adobe Employee ,
Oct 08, 2018

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Hi,

Adobe Acrobat official update (19.008.20074) containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat. If you want, you may also manually trigger the update early by opening the application and going to Help > Check for Updates.

More information about this release is here: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html

Please try it out and let us know your feedback.

Thanks for your patience and support!

Regards,

Priyanka

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Contributor ,
Oct 08, 2018

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Thanks,

after the update, everything seems to work as before.

Ales

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Adobe Employee ,
Oct 09, 2018

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Thanks for the confirmation Ales.

Let us know if there is any further assistance is required.

-Akanchha

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