Quitter
  • Communauté internationale
    • Langue:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티

Can i purchase 3rd user license?

Nouveau ici ,
May 07, 2019 May 07, 2019

i want to use the adobe acrobat DC software on 3 computers. It won't allow me, it forces me to exit from one. can i purchase a 3rd user license?

SUJETS
Installation de la mise à jour et abonnement à Acrobat
1.7K
Traduire
Signaler
Directives de la communauté
Restez bienveillant et courtois, ne vous attribuez pas la paternité des créations d’autrui et assurez-vous de l’absence de doublons avant de poster du contenu. En savoir plus
community guidelines
Community Expert ,
May 07, 2019 May 07, 2019

you can install the cc desktop app from here https://creative.adobe.com/products/creative-cloud  on as many computers as you own and use it to install all (or some, if you want) of your cc subscription programs.  the only (insignificant for internet connect computers) limitation is that you can sign-in (and therefore start your adobe programs) on, at most, two computers at any one time. 

because you can sign out from either (or both) signed-in computers using a 3rd computer, this could not (imo) be easier.  but if that's not sufficient for your needs you can check a team/enterprise license, Creative Cloud for teams frequently asked questions

Traduire
Signaler
Directives de la communauté
Restez bienveillant et courtois, ne vous attribuez pas la paternité des créations d’autrui et assurez-vous de l’absence de doublons avant de poster du contenu. En savoir plus
community guidelines
Participant ,
Jul 10, 2019 Jul 10, 2019
LA PLUS RÉCENTE

Hi EdPrado,

Apologies for the late reply, I hope this would be fixed by now.

As described above, you want to use Adobe Acrobat DC on 3 computers and you are getting the popup message to exit from one of the 2 computers.

As its already explained by "kglad", this is the system limitation that you can not use the application on more than 2 computers at a given time. Even if you go for the team account you would not be able to use the same email address for the 3rd computer, you can assign the seat to the user with a different email.

If you want to use the same email address on the 3rd computer you need to deactivate the application from one of the computers and then reactivate it on the 3rd computer. You may please follow the help article in the link -Learn how to activate and deactivate Creative Cloud apps

I hope this will fix the issue for you.

Regards,

Amal

Traduire
Signaler
Directives de la communauté
Restez bienveillant et courtois, ne vous attribuez pas la paternité des créations d’autrui et assurez-vous de l’absence de doublons avant de poster du contenu. En savoir plus
community guidelines