Copy link to clipboard
Copied
I'm using Windows 7 and Acrobat Pro DC. All updates are installed.
I'm able to open some PDF files. However, many, many older PDFs do not open. I get the following message:
I don't have the original files so cannot follow the instructions in the message.
Copy link to clipboard
Copied
What can you see when you open the file in Notepad?
Copy link to clipboard
Copied
Thanks for responding. I see garbled text and symbols. Someone from Adobe contacted me, had me try a few things, and came to the conclusion that my files were hopelessly corrupt and nothing can be done about it. Unfortunately, I have a lot of these corrupt files.