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Can't bring up sign in dialogue

New Here ,
Jun 05, 2020

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When I try to sign in to confirm my licence I get the message "Initializing Registration... Please retry after a minute"

I have tried uninstall/reinstall

Deleted c:\ProgramData\Adobe\SLStore

tried closing cc desktop app rebooting and signing in to acrobat without that running

 

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General troubleshooting, Install update and subscribe to Acrobat

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Can't bring up sign in dialogue

New Here ,
Jun 05, 2020

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When I try to sign in to confirm my licence I get the message "Initializing Registration... Please retry after a minute"

I have tried uninstall/reinstall

Deleted c:\ProgramData\Adobe\SLStore

tried closing cc desktop app rebooting and signing in to acrobat without that running

 

Topics

General troubleshooting, Install update and subscribe to Acrobat

Views

196

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
Jun 05, 2020

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What's the exact version number of the application? What's your OS version?

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New Here ,
Jun 12, 2020

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Windows 10 and the most currently available version of Acrobat DC literally just signed in to CC for first time and downloaded it.  Acrobat says I need to activate it to use it I click activate and get this error.

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