Can't convert to pdf from word or excel

CME-AG

New Here ,

Hello,

Each time I try to convert a word or excel document to pdf it hangs up the software program (excel or word). It was working correctly two weeks ago. My co-worker tries to convert as well and she gets the error message that our trail subscription is up. We have a paid subscription that is current.

Any assistance you can provide would be greatly appreciated.

Regards

TOPICS

Crash or freeze , Create PDFs , Edit and convert PDFs , General troubleshooting , Install update and subscribe to Acrobat , PDF forms