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Can't convert to pdf from word or excel

New Here ,
May 28, 2020

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Hello, 

Each time I try to convert a word or excel document to pdf it hangs up the software program (excel or word).   It was working correctly two weeks ago.  My co-worker tries to convert as well and she gets the error message that our trail subscription is up.   We have a paid subscription that is current.

 

Any assistance you can provide would be greatly appreciated.

 

Regards

Topics

Crash or freeze, Create PDFs, Edit and convert PDFs, General troubleshooting, Install update and subscribe to Acrobat, PDF forms

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Can't convert to pdf from word or excel

New Here ,
May 28, 2020

Copy link to clipboard

Copied

Hello, 

Each time I try to convert a word or excel document to pdf it hangs up the software program (excel or word).   It was working correctly two weeks ago.  My co-worker tries to convert as well and she gets the error message that our trail subscription is up.   We have a paid subscription that is current.

 

Any assistance you can provide would be greatly appreciated.

 

Regards

Topics

Crash or freeze, Create PDFs, Edit and convert PDFs, General troubleshooting, Install update and subscribe to Acrobat, PDF forms

Views

155

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

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