Can't get Acrobat to load since latest update

[printerlady]

Please advise!! Creative Cloud updated a few days ago & now I can't open Acrobat! Can I un-install & then re-install, if so, can I get some guidance please. Screen shot attached. I'm on a Mac running Catalina 10.15.5

[printerlady]

Forgot the screen shot!

[try67]

You're not providing us much to go on there... What happens when you try to open it, exactly?

[printerlady]

I'm sorry but NOTHING happens. I keep double clicking on the icon and the program won't open. If I select control & the icon on the dock it says 'application not responding'.  I've tried to force quit from the apple icon & it won't even do that

[try67 · Accepted solution]

Restart the computer and then try opening Acrobat directly, not via the CC app.

[printerlady]

It wouldn't quit so I had to shut down but that seemed to do the trick!

Thank you!