Can't load a Registered Product onto a new computer

New Here ,
Mar 02, 2021 Mar 02, 2021

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I bought a copy of Adobe Acrobat back in 2017.  I have an account with Adobe and that product appears in my list of "Registered Products".  My old computer died and I'm running up a new one.  I can't seem to get Adobe to recognise that I have a paid copy of Acrobat - I keep on getting referred back to their website requesting I sign up for a "Free Trail" or opt into a monthly subscription.  How can I get them to recognise that I have already purchase a license?

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Install update and subscribe to Acrobat

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New Here ,
Mar 02, 2021 Mar 02, 2021

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Ok, so when I typed that question in there was a whole heap of "Related Conversations" - of course people have had difficulties with this in the past.....so the "Registering product once your've bought a new computer" and the knowledge that there is a specific page for 2017 and prior install downloads is all the information I needed.....so no need to reply.

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