Highlighted

can't open files

New Here ,
Jul 07, 2020

Copy link to clipboard

Copied

i get this error every time I open a file. using adobe acrobat pro dc. nothing is open anywhere.

irondogjch_0-1594121956437.png

 

Topics

General troubleshooting

Views

46

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

can't open files

New Here ,
Jul 07, 2020

Copy link to clipboard

Copied

i get this error every time I open a file. using adobe acrobat pro dc. nothing is open anywhere.

irondogjch_0-1594121956437.png

 

Topics

General troubleshooting

Views

47

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Jul 07, 2020

Copy link to clipboard

Copied

Hi Irondogjch

 

We are sorry for the trouble. As described you are getting the error 'There was an error opening this document. The file is already in use by another application'

 

Would you mind sharing the workflow/steps you are doing to open the PDF? Are you trying to open the PDF in a web browser? If yes, please try to download the PDF file to your computer and then try to open it with Adobe Acrobat/Reader DC and check for the issue.

 

Also, you may try switching to a different web browser and see if that helps.

 

Additionally you may also refer to a simialr discussion here Solved: Error Message - Adobe Support Community - 10980141 and see if that helps.

 

Let us know how it goes

 

Regards

Amal

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Jul 07, 2020

Copy link to clipboard

Copied

I will export an AutoCAD file to pdf and instead of opening acrobat and showing the pdf, I  get that response. I can save the pdf with a different file name but I really don't want to load my harddrive with multitude of files that way.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Resources
One Stop Solution for Acrobat
Edit a PDF