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Can't Remove Form Fields Data

Explorer ,
Jan 23, 2021 Jan 23, 2021

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we are trying to remove the data form information form PDF files, we used the remove hidden information and checked the form fields box but after we process Data is still there it does not remove it any help would be appreciated

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Edit and convert PDFs , How to , PDF forms

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correct answers 1 Correct answer

Explorer , Jan 30, 2021 Jan 30, 2021

Thanks, everyone for the help I did try the clear form  but it did not work the Redaction tool works 

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Community Expert ,
Jan 23, 2021 Jan 23, 2021

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Try clearing the form (Tools - Forms - More - Clear Form). If the data is not removed then it means the fields have been flattened, most likely.

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Explorer ,
Jan 24, 2021 Jan 24, 2021

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Thanks just tried it but did not work is their way to remove the data form flattened, form?

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Community Expert ,
Jan 24, 2021 Jan 24, 2021

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++Adding to the discussion,

 

If the PDF is flattened then you might need to remove the undesired information manually.

 

To do so, use the "Edit PDF" tool.

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Community Expert ,
Jan 25, 2021 Jan 25, 2021

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If it's sensitive data use the Redaction tool.

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Community Expert ,
Jan 25, 2021 Jan 25, 2021

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Perhaps the data is not really in a form field. Form fields are not usually hidden information. 

You typically remove form field data by performing a Form Reset.  Have you tried this?

Thom Parker - Software Developer at PDFScripting
Use the Acrobat JavaScript Reference early and often

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Explorer ,
Jan 30, 2021 Jan 30, 2021

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Thanks, everyone for the help I did try the clear form  but it did not work the Redaction tool works 

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