I checked this topic, but I couldn't find a solution when I save a PDF file to a folder on the network, with the Windows Viewer enabled.
https://community.adobe.com/t5/acrobat/can-t-save-quot-the-file-may-be-read-only-or-another-user-may...
I'm using Acrobat X, I tested on all versions of Windows 10 (1511 - currently 2004). I can edit the document with the Windows Viewer open, but it only works if I save it to a local folder. Through the network, the same file that I edit, the error is reported according to the topic title.
Other steps I've already tested:
- In all versions of Windows 10, only Acrobat X was installed (there is no antivirus installed).
- I did the Windows Defender ramsonware configuration: (https://helpx.adobe.com/br/acrobat/kb/unable-to-save-pdf-windows-10.html);
- They were tested with more files: by a download on Google, a PDF created by Word and a scanned file;
- I did the configuration: Edit -> preferences -> Advanced security -> Enable enhanced security. Checking or unchecking did not solve the problem;
- Acrobat X has been updated (10.0 -> 10.1.16);
- I have already installed Adobe Acrobat DC (Windows 10 - v.2004), but the problem still continued.
I work a lot with PDFs, needing to edit and save. The files are saved on the network, for security reasons. I used it with Windows Explorer Viewer (Windows 10 v.1809) enabled and the files were saved normally. Unfortunately my computer's SSD had a failure and I had to change it to another one. After the exchange, I was never able to edit the files on the network and the Windows previewer is necessary due to the large batch of files I work on. Does anyone know how this resolves, without me having to disable the viewer or having to save it in a local folder? Please, I've been trying to solve this for weeks, but if anyone can help, I would be very grateful!!! Thank you.
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