Can't save: read-only problem

[gabrielt75183598]

I have an issue saving pdf files, but not all of them. For some reason, it gives me this error message once in a while : "Can't save: The file may be read-only, or another user may have it open. Please save the document with a different name or in a different folder."

Then I get a blank page, and I lose all the modifications I made on the pdf. I can't save it, and most of the time, I just try to copy and paste everything I added to the document to another copy. 

I'm using Adobe acrobat reader dc version 2020.009.20063 on Mac Os. 

What can I do?

[abhisi]

Hi gabrielt75183598

Thank you for reaching out to us. Sorry for the inconvenience you are facing.
This might be happening because you are trying to edit and save  READ ONLY PDF file. You can make it READ AND WRITE PDF file by using the following steps:

- Right click on PDF file> Get Info>Click the "Sharing & Permissions" drop-down arrow .

- Click the "Read only" option in the Privilege column for the desired user.

- then select "Read & Write and enter an administrator password if required.

- Make sure the "Locked" button is unchecked in General drop down arrow.

Please let us know if you still face the problem after using above steps.

Thanks,
Abhishek Ranjan Singh

[Amal.]

Hi there

++ Adding on tot he discussion

Please try to update the application to the new version 20.009.20065 go to Help > Check for Updates.

Let us know how it goes

Regards

Amal

[Dewaldt5E28]

See the solution here 

https://youtu.be/Z5vh6kQ_vHU

[Mike336918213zqa]

Try this: https://x.com/xPr0grammer/status/1725593758148825094?s=20

[Hector34359424qevy]

Hello I have the same issue with a end user