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can't uninstall acrobat 8 on windows 10

New Here ,
Jan 01, 2019 Jan 01, 2019

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Running Acrobat 8 standard on windows 10 for over a year with no problem.  Suddenly no longer works, freezes. Adobe says to uninstall and install new version.  I tried to uninstall, but the uninstaller never completed (appears to complete, but just does nothing at last step of uninstall). Trying to uninstall again says it is not installed, but when I try to install new version from Adobe, error says an installer is active and cant install.  Acrobat apparently not completely uninstalled, but I can't figure out how to do that.  Help....

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Install update and subscribe to Acrobat

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correct answers 1 Correct answer

LEGEND , Jan 02, 2019 Jan 02, 2019

Did you reboot after the failed uninstall?

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LEGEND ,
Jan 02, 2019 Jan 02, 2019

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Did you reboot after the failed uninstall?

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Adobe Employee ,
Jan 02, 2019 Jan 02, 2019

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Hi jamesd,

In addition to Test Screen Name, You may also refer to the following forum thread discussing the similar issue:

How do I install Acrobat 8 on my new Windows 10 PC as there is no download link?

how to install acrobat 8 standard on my new windows 10 desktop

Installing Acrobat 8 Professional on Windows 10 Computer

Thanks,

Shivam

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New Here ,
Jul 23, 2020 Jul 23, 2020

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I just get the same problem for uninstall Acrobat 8  on Win 10 . the process was stucking at the middle and doesn't seen to move forword forever.
Then I try forced shut down and do it again. was still the same.

by the way,  Acrobat 8 could not be run on my win 10 pro

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Community Expert ,
Jul 24, 2020 Jul 24, 2020

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That's not surprising. It's a very old version, and not compatible with Windows 10.

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