Cancel Acrobat [was: Question]

[wimh96384048]

wimh96384048

Dear

I have had Adobe Acropro and Adobe creative for years, but now I find out that Adobe Acropro is also included in the Creative subscription.
So I have been paying double for Acropro for years! I have now canceled this but now I have to pay a fine of € 82.00. How strange that is. Receive double and then receive a fine. I would like to receive that € 82.00 back.
You have failed to notify me that I have a double subscription so I will get money back from you.

Please respond.

I also think that the subscription costs for Creative have gone up a lot. I am a 73 year old pensionado and use these programs for fun. I always paid € 29.90 and now € 49.00. Can't even look at this so I can go back to € 29,99.

Thank you for your response and thank you

Sincerely

Wim Hei

wimh96384048

[Nancy OShea]

This is a Creative Cloud user-to-user forum, not Adobe support.  As fellow product users, we sympathize but can't help you with cancelling your Acrobat Pro subscription. 

Please log-in to your account below.
https://account.adobe.com/plans

Scroll down to Support on the same page and click on Contact Adobe. 

Click the Chat icon (see screenshot) and type AGENT followed by Enter key.

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