Cancel Free Trail

New Here ,
Apr 28, 2020 Apr 28, 2020

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I have been charged $16.23 since October for something I'm not aware of.  I checked my bank statement and I discovered the charge and I went back and saw that I've been charged since October 2019.  I called earlier today but I was on hold for a very long time.  I need to cancel these charges of $16.23.  Please contact asap/

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Adobe Community Professional ,
Apr 28, 2020 Apr 28, 2020

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When you sign up for the free 7-day trial version you also agree to a monthly subscription, which automatically kicks in after that period, unless you cancel it in advance... That is probably what happened to you.

You can cancel it now, here: https://helpx.adobe.com/document-cloud/kb/cancel-subscription-acrobat-online-services.html

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