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Cancel sub

Nov 19, 2020

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Hello, I have a question. 

 

If I cancel my Acrobat subscription, why do I keep receiving messages to pay the sub?

 

I hate spam, so how can I solve that?

 

Thanks.

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Cancel sub

Nov 19, 2020

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Hello, I have a question. 

 

If I cancel my Acrobat subscription, why do I keep receiving messages to pay the sub?

 

I hate spam, so how can I solve that?

 

Thanks.

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Cancel subscription

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17

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 19, 2020 0
Most Valuable Participant ,
Nov 19, 2020

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How did you cancel? I ask because, for example, some people uninstall the app only and assume it cancels. 

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Nov 19, 2020 0
Amal. LATEST
Adobe Employee ,
Nov 19, 2020

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Hi there

 

++ Adding to the discussion

 

You mayalso look at the help page https://helpx.adobe.com/manage-account/using/cancel-subscription.html for more information.

 

Regards

Amal

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