Cancel sub

[tinhdiaz]

Hello, I have a question. 

If I cancel my Acrobat subscription, why do I keep receiving messages to pay the sub?

I hate spam, so how can I solve that?

Thanks.

[Test Screen Name]

How did you cancel? I ask because, for example, some people uninstall the app only and assume it cancels. 

[Amal. · Accepted solution]

Hi there

++ Adding to the discussion

You mayalso look at the help page https://helpx.adobe.com/manage-account/using/cancel-subscription.html for more information.

Regards

Amal