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Cannot access Adobe PDF Pack

New Here ,
May 27, 2020 May 27, 2020

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I cannot access Adobe PDF Pack which we paid for on an annual subscription.  It's suddently stopped working even after I sign in.  I need to combine a document TODAY! No help, cannot reach support, no answers in the community.  What are we paying for???

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Community Expert ,
May 27, 2020 May 27, 2020

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There are multiple issues across multiple Adobe sites at the moment which are slowing or preventing access to those sites and services, as detailed here:

 

https://community.adobe.com/t5/get-started/adobe-login-errors/td-p/11163506

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Engaged ,
Jun 09, 2020 Jun 09, 2020

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Hi,

Sorry for the inconvinience.
Can you please let us know if you are able to use the service at : https://documentcloud.adobe.com/link/combinepdf/

Also kindly let us know the Acrobat version you are using from : Help > About Adobe Acrobat Pro DC

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