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Cannot add fillable fields to previous PDFs

New Here ,
Oct 28, 2020

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Have not found answer in Forum regarding this specific issue
Adobe Acrobat Pro DC 2020.012.2048
Created form in Word 2020 as before
Exported docx to pdf within Word
Prepared form with fillable fields in Acrobat
Saved for personal use without changing view or security
Hours later opened same pdf in Acrobat
Fields of any type cannot be added
Icons disappear on mouse release
Although able to change and resize field properties
Save document and reopen also sucessful
Tried previous pdf forms without success
Ran Help \ Repair Installation
Restarted
Same results
Never used PDF\A
Any ideas?

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Cannot add fillable fields to previous PDFs

New Here ,
Oct 28, 2020

Copy link to clipboard

Copied

Have not found answer in Forum regarding this specific issue
Adobe Acrobat Pro DC 2020.012.2048
Created form in Word 2020 as before
Exported docx to pdf within Word
Prepared form with fillable fields in Acrobat
Saved for personal use without changing view or security
Hours later opened same pdf in Acrobat
Fields of any type cannot be added
Icons disappear on mouse release
Although able to change and resize field properties
Save document and reopen also sucessful
Tried previous pdf forms without success
Ran Help \ Repair Installation
Restarted
Same results
Never used PDF\A
Any ideas?

TOPICS
PDF forms

Views

41

Likes

Translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 28, 2020 0
Adobe Community Professional ,
Oct 28, 2020

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If I am understanding your situation correctly. you are unable to re-open this file and add additional form fields, yes?   For what it's worth, I was able to add a new text field to your document using Acrobat Pro DC (current version) without issue.  If I am not understanding the situation, can you tell us more?  Have you tried this file/operation on a different computer?

fields_added.png

Any additional details you con provide might help us troubleshoot your issue.

My best,

Dave

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Oct 28, 2020 0
New Here ,
Oct 28, 2020

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The only thing that is lacking is creating new fields. I can open and save any pdf, resize and modify existing fields, successfully save and reopen with the changes. On a previous form I deleted all fields and then clicked on Prepare Form to have Acrobat auto-fill new fields. The attached jpg is the result. I am going to locate another computer with Acrobat and see what happens.Prepare-Form.jpg

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Oct 28, 2020 0
New Here ,
Oct 28, 2020

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After another restart, I can add new fields again. Still wondering what happened? Thanks for your kind assistance!

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