Cannot cancel subscription acrobat

[perlaambriz]

I can't cancel my subscription to Acrobat because the option doesn't show. 

There's is a problem with my payment, so this is why it doesn't appear. How can I cancel it? Help please!!!!!

[Amal.]

Hi Perlaambriz,

We are sorry for the trouble. As described, you are unable to cancel the subscription as there is a problem with the payment.

You may please get in touch with the chat support using the link https://helpx.adobe.com/in/contact.html
Click on the doitted icon in the lower right corner to start.

Thanks

Amal